FAQs

Frequently asked questions about AuraVMS

Everything you need to know about using AuraVMS and how it can benefit your business.

You can use AuraVMS to request quotations from your suppliers. Suppliers will receive links in Email and WhatsApp (based on your plan) to quote on your requests. Once they provide a quote, you will be able to see and compare all quotes on your screen. Once you finalize a quote, you can place order against that on AuraVMS itself, and the supplier will receive all essential details regarding your order.

In one word Minimalism. AuraVMS does not confuse you or the suppliers by providing hundreds of customizations, templates, RFQ/RFP processess, complex workflows, etc. We keep it simple, because we know that the actual negotiations are often personal and unique. By keeping AuraVMS simple, we make it very very VERY easy to use for anybody from day 1, without any training or monitoring. And hence, we are able to charge you very little! A similar competing software would charge you anywhere from $5000 per year to $30,000 per year! We on the other hand charge you less than $100 per year.

If you purchase similar products or services every month, you are spending thousands of hours of your time and your team's time, in contacting your existing suppliers, asking for price and other details, negotiating, comparing different responses in Excel and more. We reduce your labour work by helping you focus on actual negotiations, and we take care of communication. We will make sure that you and your team are adding all necessary information in your request for quotation, and we will also make sure that the supplier is adding all necessary information in his/her quotation. This will save your time, and energy with every procurement cycle. We have noticed that many of our clients are able to close deals within 2 hours, which used to take them 3 to 4 days in the past.

We reduce your labour work by helping you focus on actual negotiations, and we take care of communication. We will make sure that you and your team are adding all necessary information in your request for quotation, and we will also make sure that the supplier is adding all necessary information in his/her quotation. This will save your time, and energy with every procurement cycle. We have noticed that many of our clients are able to close deals within 2 hours, which used to take them 3 to 4 days in the past.

Our general template is very broad and generic, and most likely covers all scenarios. However, if you wish to customize your template, we can do that for you with a small customization fee.

You can request quotation for any product or service including raw materials like chemicals or construction materials, industrial or commercial raw materials, personnel services and more. If you ever tell your supplier "I need X quantity of Y", you can request it through AuraVMS

Yes you can! Our UI is specifically designed to make comparisons ultra easy. And that is our core value proposition. Whether you are buying 1 product, or 1000 products, you can easily compare all quotations in AuraVMS.

No. There is no limit to the number of suppliers you can invite for each request. In fact, you can even create different buckets by assigning tags to your suppliers to make sure you invite all relevant suppliers in all of your request yet do not spam other suppliers.

Yes. Your requests remain "Open" until you either place the order on AuraVMS or you manually mark a request "Closed". We also provide beautiful dashboard where you can track open requests, their aging and more.

Under our medium plan, we allow you to send reminders to the suppliers who have not yet responded. This makes sure that if your supplier misses your communication, he should be able to quote because of these reminders. You can send any number of reminders you want.

15 minutes! All you need to do is choose the right plan and subscribe, and once you log-in you will have the entire system up and running. You can upload the list of your suppliers, and start sending out quotation requests!!

Our refund policy is designed with your satisfaction in mind. If you're not entirely happy with AuraVMS within the first 7 days of your subscription, you can request a full refund. To initiate a refund, please contact our support team with your account details and the reason for your request. We aim to process all refunds within 5-7 business days. Please note that this policy applies to both monthly and annual plans, giving you peace of mind when subscribing to AuraVMS.

Yes. You can create a format for your purchase order or you can simply upload a purchase order while closing a quotation. You can also integrate AuraVMS with your own internal system which generates a purchase order, AuraVMS will generate the PO from your system, and send to the supplier too! This feature is only available under enterprise plan as customization.

Yes. You can enable and set multi-level approval workflows with different business logics based on products/quantity/suppliers etc. However, such features are only available as a customization under the enterprise plan.

You can access AuraVMS web app on your mobile phone. We have not made the APP for it yet as almost all of our customers are purchase managers or owners, who prefer to work on the desktop. We would certainly not mind creating an app for our enterprise customers!

You can enforce compliance on your team and your suppliers by creating special fields and marking them mandatory. For example, ask your suppliers for quality reports with each quotation. You will also have the record of documents and information shared with your suppliers.

We offer a broad range of reports and insights in different forms. You can see insights on your quotations, products, suppliers, and more on the dashboard.

You can see the response rate and success rate against each supplier right there in your supplier dashboard. Apart from there, you can also track delivery adherence, quality adherence and other important KPIs as an enterprise customer.

Yes. Our customer success team is available to you 24X7. For any issues you encounter (we're pretty sure you won't though).

If you're planning to purchase the entireprise plan, then yes we can have a demo. Otherwise, we cannot really afford to give demos on $5 sales :'(

You need internet, a computer and a browser. That's all..

Yes. We conduct regular backups of our databases, you don't need to worry about that.

We understand the importance and sensitivity of procurement data, hence we encrypt your data with SHA-256, and only person that can access and use your data is YOU. Not even us…

No. Each supplier receives a unique instant-access link via email or WhatsApp - no signup or login required. They simply click the link and can view and submit their own quotation. They cannot see other suppliers' prices, quantities, or any competitive information. This zero-friction approach ensures fair bidding while making it incredibly easy for your suppliers to participate.

Yes. When suppliers submit their quotation, they can specify their MOQ along with the price and lead time. You'll see this in the comparison view, helping you make informed decisions based on your actual quantity needs.

Yes. You can attach specifications, drawings, images, and documents (PDF, Word, Excel, PNG, JPG) directly to each RFQ item. Suppliers can download these attachments when they receive your quote request, ensuring they have all the information needed to provide accurate quotes.

You can export your complete procurement history with a single click. The export includes 22 data fields covering: RFQ details (dates, terms, specifications), supplier information (contacts, categories), all quotations received (prices, quantities, lead times, remarks), and order history (status, placement dates). The data is delivered as a formatted Excel file directly to your email.

Yes. Before finalizing an order, you can adjust the quantity and negotiate the final price. AuraVMS tracks both the original quoted price and your negotiated terms, giving you complete visibility into any savings achieved through negotiation.

Yes. Every action in AuraVMS is logged including file uploads, downloads, deletions, quote submissions, and order placements. Each log entry includes the user, timestamp, and IP address. This provides a complete audit trail for compliance and accountability purposes.

Yes. AuraVMS supports multi-user teams with role-based access control. You can invite team members by email or shareable link, assign roles (admin, member), and manage permissions per member. Each team member gets their own login while sharing the same supplier directory and RFQ history.

Yes. AuraVMS provides a full REST API for programmatic access. You can create RFQs, manage suppliers, view quotes with L1/L2/L3 ranking, place orders, and pull analytics data through the API. Create API keys from Settings > API Keys in the app. Full documentation is available at auravms.com/docs.

Yes. You can save RFQs as drafts and come back to edit them later. When you are ready, convert the draft to a live RFQ with one click - suppliers will be notified at that point, not before. You can also delete drafts you no longer need.

When suppliers submit their quotes, AuraVMS automatically ranks them by price. L1 is the lowest-priced quote, L2 is the second lowest, and so on. This ranking updates in real-time as new quotes come in, so you always see the most competitive options at a glance without building comparison spreadsheets.

Yes. The AuraVMS REST API lets you connect with ERPs, inventory systems, CRMs, or any custom workflow. You can automate RFQ creation when stock hits reorder points, sync supplier databases across systems, or pull procurement data into your own dashboards. API documentation is at auravms.com/docs.

Yes. AuraVMS is built to be AI-agent friendly. Any AI agent (ChatGPT, Claude, custom agents) can use the REST API with an API key to manage procurement on your behalf - creating RFQs, checking supplier quotes, placing orders, and more. A skills file for agents is available at auravms.com/skills.md.

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